A people-centered approach to rule of law reform is an intentional renewal of the core of the social contract, including providing dispute resolution and regulation. Resolving disputes with certainty, transparency, and predictability avoids parties resorting to self-help, grows public trust and the legitimacy of government, and promotes a stable and effective society. Regulation prevents harm, protects the vulnerable, and facilitates economic and social growth. The justice system can improve its contribution to all of these objectives by recommitting to serving people by helping to solve their problems. As USAID’s Rule of Law Policy notes, a People-Centered Justice (PCJ) approach provides a new and vital lens for guiding rule of law reform. PCJ affirmatively values institutions, but recognizes that their capacity to achieve their mission, effectiveness, and service delivery can all be improved with greater alignment to people’s experiences.
